Privacy Policy

Last Updated: August 31, 2026

At Xavorezella, protecting the privacy of our customers and website visitors is an important part of how we operate.

This Privacy Policy describes the types of personal information we may collect when you visit Xavorezella.com, place an order, communicate with us, subscribe to marketing communications, or otherwise interact with our website and services. It also explains how that information may be used, safeguarded, and shared.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

We collect information that helps us operate our online store, process purchases, provide customer service, and improve the shopping experience.

Information You Provide Directly

Personal information may be collected when you:

  • Place an order
  • Create an account
  • Subscribe to promotional communications
  • Contact customer support
  • Submit information through our website

Depending on how you interact with us, this information may include:

  • Full name
  • Email address
  • Telephone number
  • Shipping address
  • Billing address
  • Payment-related information
  • Order information
  • Other details you voluntarily provide

This information is primarily used to process purchases and provide the services you request.

Information Collected Automatically

When you browse Xavorezella.com, certain technical and usage information may be collected automatically.

This can include:

  • IP address
  • Browser type
  • Device information
  • Operating system information
  • Website interactions
  • Page activity
  • Cookie identifiers
  • Other usage information collected through cookies or similar technologies

Additional information regarding these technologies is provided in the Cookies section below.

2. How We Use Personal Information

Information collected by Xavorezella may be used for legitimate business and operational purposes.

Order Processing

We may use your information to:

  • Process payments
  • Confirm purchases
  • Prepare and fulfill orders
  • Arrange shipping
  • Send order confirmations
  • Provide shipment and tracking updates
  • Handle order-related customer service

Customer Experience

Information may also be used to:

  • Improve website functionality
  • Understand how customers use our store
  • Improve our kitchen products and services
  • Personalize portions of the shopping experience
  • Make our website easier to use

Communications

We may use your contact information to:

  • Respond to customer inquiries
  • Provide service-related notifications
  • Send information about purchases
  • Deliver promotional communications where you have opted in
  • Share product news, special offers, or store updates where permitted

Fraud Prevention and Security

Personal and transaction information may be used to help:

  • Identify suspicious activity
  • Prevent fraudulent transactions
  • Detect unauthorized use
  • Protect our customers
  • Maintain the security of our website and services

3. Data Protection and Security

Xavorezella uses reasonable measures intended to protect personal information from unauthorized access, misuse, loss, or disclosure.

Secure Transmission

Where applicable, sensitive payment information transmitted through our website is protected using Secure Socket Layer (SSL) technology or similar encryption methods.

Payment information may also be handled through secure third-party payment gateway providers.

Restricted Access

Personal information is maintained within secured systems and access is generally restricted to authorized individuals who require the information to perform legitimate business duties.

Those individuals are expected to maintain appropriate confidentiality.

Credit and Debit Card Information

Xavorezella does not retain complete credit or debit card details on our own servers after a transaction has been completed.

Payment information is generally processed by the applicable payment service provider.

While we use reasonable security practices, no online transmission or storage system can be guaranteed to be completely secure.

4. Third-Party Services, Disclosure, and Advertising Partners

Xavorezella does not sell, rent, or trade Personally Identifiable Information to unrelated third parties for their independent use.

However, limited information may be disclosed to trusted companies that help us operate our website, process transactions, provide services, analyze performance, or conduct advertising activities.

These parties are expected to handle information in accordance with applicable confidentiality and data-protection requirements.

Advertising and Analytics Providers

Certain third-party technology partners may use:

  • Cookies
  • Tracking pixels
  • Analytics technologies
  • Similar identifiers

to measure advertising effectiveness, understand website activity, and provide advertising that may be more relevant to users.

These partners may collect information regarding website or online activity over time.

Partners may include:

Meta (Facebook / Instagram)
Privacy information is available through Meta's applicable privacy-policy pages.

Google
Information regarding Google's privacy practices is available through Google's Privacy Policy.

AppLovin (Axon)
Information regarding AppLovin's data practices is available through its applicable privacy documentation.

Information collected directly by these companies is governed by their own privacy policies and practices.

Users may be able to limit targeted advertising through applicable platform settings, browser controls, or advertising preference tools.

5. Cookies and Similar Technologies

Yes, Xavorezella.com uses cookies.

Cookies are small data files placed on your computer, phone, tablet, or other device. They help websites remember information and support various shopping and website functions.

Essential Cookies

These cookies help provide necessary website functions such as:

  • Shopping-cart operation
  • Checkout
  • Security
  • Basic site navigation
  • Order functionality

Disabling certain essential cookies may prevent parts of our website from functioning properly.

Analytics and Performance Cookies

These technologies help us better understand:

  • How visitors navigate our website
  • Which pages are viewed
  • How website features perform
  • How the shopping experience can be improved

Marketing Cookies

Marketing and advertising cookies may be used by Xavorezella or applicable partners, including platforms such as Meta and AppLovin, to:

  • Measure advertising performance
  • Understand campaign effectiveness
  • Deliver advertising that may be more relevant

Shopify may also use cookies as part of the operation of Shopify-powered online stores.

You can generally manage or disable cookies through your browser settings.

Please note that restricting cookies may reduce or prevent access to certain website functions.

6. Third-Party Websites

Xavorezella.com may occasionally contain links to external websites, applications, platforms, or services operated by third parties.

Those external services maintain their own:

  • Privacy policies
  • Terms
  • Data practices
  • Security procedures

Xavorezella does not control these independent websites and is not responsible for their content, security, or privacy practices.

We encourage you to review the privacy policy of any third-party site before providing personal information.

7. California Online Privacy Protection Act (CalOPPA)

Where applicable, we aim to comply with the requirements of the California Online Privacy Protection Act (CalOPPA).

In accordance with these practices:

  • Visitors may access our website anonymously where supported
  • A link to this Privacy Policy is made available through our website
  • Updates to this Privacy Policy will be published on this page
  • Customers may contact us regarding changes or corrections to their personal information

Do Not Track Signals

Where supported, Xavorezella honors browser-based Do Not Track (DNT) signals.

When an applicable DNT setting is enabled, we do not intentionally use tracking, cookies, or advertising technologies in a manner inconsistent with that browser preference.

Browser and third-party technology behavior may vary.

8. Children's Privacy — COPPA

Xavorezella does not knowingly collect personal information directly from children under 13 years of age.

Our website and products are intended for general adult consumers rather than children under 13.

If you believe that a child under 13 has submitted personal information to us, please contact:

support@xavorezella.com

We will review the request and take reasonable steps to remove the relevant information where appropriate.

9. Fair Information Practices and Data Breach Notifications

We recognize the importance of providing appropriate notice if personal information is affected by a qualifying data-security incident.

In the unlikely event of a data breach requiring notification, we intend to:

  • Notify affected users by email within 7 business days
  • Publish an appropriate website notice within 7 business days

The exact response may depend on the nature of the incident and any applicable legal requirements.

10. CAN-SPAM Act Compliance

Xavorezella may collect and use email addresses for purposes including:

  • Processing purchases
  • Sending order confirmations
  • Providing shipping information
  • Sending customer-service communications
  • Responding to questions
  • Delivering promotional communications where a user has opted in

In connection with commercial emails, we aim to follow applicable CAN-SPAM requirements.

This includes:

  • Avoiding knowingly false or misleading subject lines
  • Accurately identifying the sender
  • Clearly identifying applicable marketing communications
  • Monitoring third-party email providers where appropriate
  • Providing a practical way to unsubscribe from promotional emails

You may opt out of promotional email communications at any time by selecting the unsubscribe link included in the applicable email.

Certain transactional communications relating to an existing purchase may still be sent where necessary.

11. Privacy Policy Updates

We may revise this Privacy Policy periodically to reflect changes involving:

  • Our business operations
  • Website functionality
  • Advertising practices
  • Technology
  • Service providers
  • Applicable law or regulations

When changes are made, the updated version will be published on this page and the Last Updated date may be revised.

We recommend reviewing this Privacy Policy periodically.

12. Contact Us

If you have questions regarding this Privacy Policy, personal information, cookies, marketing preferences, or another privacy-related matter, please contact us.

Brand:
Xavorezella

Website:
Xavorezella.com

Email:
support@xavorezella.com

Phone:
+1 (254) 268-5565

Operating Company:
Hong Kong Jubilant Limited

Business Address:
RM 509, 5/F, THE CLOUD
111 TUNG CHAU STREET
TAI KOK TSUI
HONG KONG

For privacy requests involving an existing order, please include sufficient information for us to locate the relevant customer or transaction records.